Conference Presentation

10 Critical Elements of an Employee Engagement Program

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As younger generations begin occupying the majority of the workforce, employers are finding their long-standing employee training and retention programs have become less effective. Increasing compensation has often been a go-to tactic to keep employees happy and engaged, but millennials are forcing employers to think beyond this. We have seen the customer-centric philosophy permeate the industry, and a parallel shift is occurring internally with employees. In this session, we will highlight 10 ways to improve your employee engagement program so you are better equipped for the demands of the workforce.

Presented By:

Judith Platz

VP, Support Services Research, TSIA

Publish Date: October 17, 2018

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