About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Podcast
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
Professional Services Organizations (PSOs) should always be looking to have a direct impact on their revenue goals and targets, and not be solely reliant on product sales teams for developing business. PSOs are in a unique position in that they are highly engaged with customers during delivery. The interactions and relationships that occur during delivery are great opportunities to grow services revenue while continuing to serve your customers. How can you achieve this? Where do you start? This session brings together a panel of individuals who have insight and direct experience with improving their PS organization’s sales orientation with the goal of driving more revenue while still delivering for customers. The panel will explore the economics of selling services, roles and responsibilities for selling across the range of PS roles and steps taken to educate and orient delivery consultants toward business development. Marc Lacroix of RTMC and Bo DiMuccio of TSIA will moderate this highly interactive panel session. Attend this session to help map your strategy on how to take more control over driving revenue growth for your organization.
Presented By:
Distinguished VP, Professional Services Research, TSIA
Managing Partner, RTM Consulting
PS Portfolio Management, Genesys Telecommunications Laboratories
Publish Date: May 11, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor