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TSIA Support Services Advisory Board

Jay Shankar

Jay Shankar

Global Head of Customer Care
Adobe

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Patricia LughezzaniPatricia Lughezzani

Vice President, Customer Support
Marketo, Inc.

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Renee DeMay

Renee DeMay

VP, WW Customer Excellence
ANSYS

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Aileen AllkinsAileen Allkins

Corporate Vice President, CSS
Microsoft

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Lloyd Howlett

Lloyd Howlett

Vice President, Support
& Customer Operations

Corptax

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Matthew StaubleMatthew Stauble

Vice President, WW Professional
Services & Customer Support

Palo Alto Networks

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Elizabeth Orth

Elizabeth Orth

Senior Vice President,
Chief Customer Officer

Earthlink

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Atul NandaAtul Nanda

Senior Vice President, Chief Support Officer
Salesforce.com

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Christopher ScolloChristopher Scollo

Vice President, Global Strategy
and Transformation, Customer Service

EMC

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Manuel Garcia

Manuel Garcia Fernandez

Vice President, Service Operations
SITA Global Services

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James Mac McAnallyJames "Mac" McAnally

Vice President, Customer
Solution Center, Global Support Delivery

Hewlett-Packard

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Rob Watkins

Bharat Chadda

Global Head & Senior Vice President, Technology Vertical
Sutherland Global Services, Inc.

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Ansa Sekharan

Ansa Sekharan

EVP, Global Customer Support
Informatica

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