ARIA Resort & Casino, Las Vegas • October 20-22, 2025
Insights, innovations, and trends for serving and growing B2B customers
Get exclusive, data-backed insights into the transformative power of AI—and crowdsource timely solutions for navigating the uncertainty around tariff impacts on services with industry experts and peers.
Visionary keynote addresses
Deep-dive breakouts on issues facing the tech services industry
Network and connect with peers who have similar interests
Discover products and solutions in the InteractZone
Why attend TSIA World ENVISION?
TSIA World is the must-attend conference for technology and services leaders to discover the hottest trends shaping the future of your business. Gain exclusive, data-backed insights into AI's transformative power, connect with industry experts and peers, and learn proven strategies to boost your bottom line.
Insightful breakout session tracks
- Customer Success Strategy: Best Practices for Retention and Growth
- Improving Support and Field Service Operations: Efficiency, Tech, and CX
- Professional & Education Services: Driving Time to Value for Impact & Growth
- Revenue Excellence: Driving Renewal and Growth Across the Customer Lifecycle
- Scaling Managed Services and Partner Management for Greater Value and Delivery
- Top Technology Solutions for Digital Transformation in B2B Services
Game-changing keynotes
Thought leaders from TSIA and the biggest names in tech join the mainstage to share the transformative ways that AI is changing business models.
Diverse networking opportunities
Networking lunches and meetups, receptions in the EnvisionExpo, special programs and events.
Register now
Presenting companies at TSIA World
Join ENVISION for the latest research on AI's impact on tech & services business models
Breakthroughs in data and AI have everyone thinking out of the box about the future.
Explore strategies for optimizing efficiency, driving revenue growth, and delivering exceptional customer experiences. Highlights of this event include:
- Dynamic content and innovative session formats
- TSIA Research Journey insights and results
- Attendee receptions, networking programs, and meetups in the EnvisionExpo
This is a can't-miss event for global teams to get actionable insights and strategies. Delivers cutting-edge research, actionable insights, and inspiration to navigate the dynamic world of technology and services.
How will AI impact your business?
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Customer Success
Optimizing Customer Success with Technology Platforms
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Professional Services
Optimizing Professional Services Partner Management
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Managed Services
The Future of Managed Services: AI's Impact on Organizational Structures
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Support Services
Digital-First Support: Best Practices for Omnichannel Success
Who should attend TSIA World?
Tech leaders and professionals focused on:
- Service and Delivery Success
Discover how technology service lines like customer success, education services, field services, professional services, managed services, and support services are unlocking new opportunities to retain and grow customers.
- Revenue Growth
Find out how to optimize your revenue throughout the customer lifecycle with subscription-based (SaaS & XaaS) business models, and cost-effectively win new customers with sales and channel partners. - Product and Offer Portfolio Success
Learn how to accelerate your as-a-service technology business with compelling service offers, designing for adoption, monetization strategies, and essential cross-organizational handshakes.
Enabling our customers to succeed is what drives me, and the passion for service is evident across the TSIA community. The TSIA conferences offer great insights into the industry while providing a valuable forum to build relationships.
—Doug Schmitt, President, Global Services, Dell Technologies
TSIA: The creators of LAER and a history of envisioning the future
Get a glimpse into the technology industry's future from data and thought leaders with a history of accurate predictions.
