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The transition to Software-as-a-Service (SaaS) business models changes a lot of things, not the least of which is content development. As the timeframe between software releases becomes ever shorter, this places additional pressure on education services organizations, whose content development functions must keep pace with new releases. Adding to the pressure is the shift to micro-content, which means there's even more content to develop and maintain. This increase in content volume and frequency of updates creates an untenable situation for many ES organizations. This conference session will identify how ES organizations are coping with this dual threat and will identify best practices that enable ES organizations to prepare for content development in the age of SaaS.
VP, Education Services Research, TSIA
Publish Date: May 7, 2019
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Peg Rodarmel, SVP, Subscription Services, Infor
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