Conference Presentation

Transforming to the Digital Enterprise: The Next Generation of Customer Life Cycle Management

This report is for Customer Success members only

Get Access to Member Content

Digital transformation is on the agenda for today's customers of technology services and solutions. The transformation to cloud business models and the delivery of business outcome-oriented services for customers are pivotal elements in this transformation journey. The session shows how SAP is driving service value and business outcomes for its customers, while mastering the commercial transformation to XaaS business models.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.