Conference Presentation

Simply Offered: Symantec Technical Services Achieving Success with a Shared Service Model

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In today’s world that is full of complex technologies, customers face challenging decisions about which service will best fit their business need. Enter the simplified service. In this session, you’ll learn through a real world use case that demonstrates the value of a shared services model and the value it brings to its customers, partners and employees. This newly simplified service offering provides many benefits to all stakeholders and, most importantly, to our customers with fewer touch points targeting at a seamless services experience.

Presented By:

Tracy Adduci-Laird

Sr. Director, Product Management, Symantec

Publish Date: October 21, 2014

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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