Conference Presentation

Field Services Keynote: Cashing In On Big Data to Enable Workforce Engagement and Customer Value

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Aging infrastructure, technician attrition, new product lines and a company doubling merger--any one of these could pose challenges for a technical field service company. Diebold Nixdorf has transformed from an old school ATM Field Services company into a FinTech industry leader of predictive solutions. In this session, we will explore the steps taken to transform data into actionable information, which creates customer value and field technician engagement through our AllConnect Services.

Presented By:

Michael Massey

VP & General Manager of Americas Services, Diebold Nixdorf

Publish Date: May 8, 2018

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