In this session, Hal Stanley, Sr. Director of Service Portfolio Research at TSIA, reviews what it takes to deliver compelling XaaS offers that are valuable to the customer, feasible to design and develop, highly usable by customers and that ultimately deliver growth and profit to the supplier’s business.
Addressing this four-part equation of valuable, feasible, usable, and viable, and illustrated through industry examples, this session anchors the audience on foundational building blocks, lays out key frameworks and concepts, and defines the prescription for developing winning XaaS offers.