Conference Presentation

Accelerate Your Customers' User Adoption and Your Revenue with Performance Support

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Picture being able to provide your end users with exactly the right guidance they need, at the moment they need it, to help them get their jobs done as they use your software application. Performance support delivers the guidance and learning content your customers need to speed time to competency and achieve user adoption. During this session, ANCILE will show how your entire customer success team--support, education services, and professional services--can contribute to your performance support solution to gain higher rates of user adoption, create happier customers, and add more revenue to your business. We’ll share examples of how performance support has positively impacted both customers and software providers.

 

Presented By:

Greg Sybersma

Chief Sales & Marketing Officer, ANCILE Solutions

Laura McCluer

Director, Partners and Alliances, ANCILE Solutions

Publish Date: May 5, 2015

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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