In this short video, Colin Morales, GM & SVP Services and Secondary Markets at Intuitive Surgical, talks about how TSIA helped them overcome a challenge they were having with their service contracts. As a result of the work they did with TSIA, their organization generated an extra $2M in revenue and discounted less.
"Through the TSIA experience and the engagement we had with the team here, were able to develop a portfolio of services that ranged from high-end to low-end, and it helped our customers significantly as well as our sales force."
Intuitive Surgical is a healthcare technology company that manufactures robotic devices to perform minimally invasive surgery.
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