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This short video features Johan Claassen, VP Lifecycle Management at Emerson Automation Solutions. He talks about how TSIA's VP, Field Services Research, Vele Galovski, provided his organization with field service best practices, and helped make their service offering easy to their customers.
"TSIA has been part of the journey all along. What we've done in 3 years, on our own would've been impossible. Vele is as much a part of our strategy as some of our internal members of our company. It's really good to have that partnership."
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