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Tom Pridham is the senior vice president global accounts and advisory services for TSIA. In this role, he and his team are responsible for helping TSIA member companies accelerate achievement of their priority business outcomes by leveraging TSIA’s thought leadership, industry insights, frameworks and best practices in context of the member companies desired business objectives.
As market conditions change rapidly, the need for TSIA research has moved to the “Essential” category for most companies because they are being forced to make more decisions faster than any time in their history. Whether your needs are to invest quickly in new capabilities to deliver and support offers remotely, devote more time to research, strategy & planning or you are changing offer portfolios and pricing to meet current state customer pressures, TSIA is a partner resource to be relied upon. Tom’s team is focused on helping member companies better leverage from TSIA’s real time pulse on industry trends and how to use the data and insights in the context of known business challenges or opportunities.
Throughout Tom’s years in the industry, he’s gained first-hand experience on the direct correlation between customer experience and a company’s ability to demonstrate seamless handshakes across the customer lifecycle. These touchpoints directly impact the effective and efficient procurement, installation, implementation, integration, deployment, adoption and consumption of technology solutions. Tom’s mission as a senior leader of TSIA is to provide member companies with the contextual insight, expert advice, industry best practices and the custom advisory they need to achieve top-line revenue growth, bottom line profitability, and operational excellence, while at the same time maximizing customer value and business outcomes.
Tom holds a bachelor of arts degree in commerce and economics from the University of Toronto. Prior to joining TSIA, he has held various executive roles in the technology industry as the CEO of Diversified Software, President of Micro Optics Design Corporation, Executive Assistant to Amdahl’s CEO and Vice President Sales, Western Region, Amdahl Corporation.
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.