Your 2017 Roadmap to Intelligent Self-Service
There’s no denying the cost and customer satisfaction benefits of self-service. It’s less expensive for your business and more effortless for your customers. But more importantly, it’s the preferred method of your customers to get problems solved. The customer portal has shifted from just a nice-to-have to a must-have. As 2016 comes to a close, how will your self-service strategy transform in 2017? Will it limp along, frustrating customers, or leverage intelligence to radically transform your customer experience? In this informative and action-oriented on-Demand webinar, we’ll look at the financial impacts of inaction, and help you build a business case & roadmap towards intelligent self-service.
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.