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The Holy Grail to a technology company is the ability to predict renewals and drive customer retention. We often see failed attempts to plug in quick technology solutions to provide customer health scores, but understanding the customer is more complicated and requires analyzing a mix of qualitative and quantitative factors.
Join us for a webinar that shares insights on how to understand customer behaviors better and how to proactively address them. This session will include topics such as:
Distinguished Researcher, VP Technology Ecosystems, TSIA
Publish Date: January 20, 2022
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at 800-876-6511 or we can call you.