On Demand Webinar

What Every Customer Success Team Needs to Know about Renewal and Expansion

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Your Customer Success team can play a significant role in growing top line revenue for your company. Beyond driving adoption, there is additional value in renewing subscription plans and identifying opportunities to expand revenues from existing customers.

Listen to TSIA’s renewal and expansion experts on this 30-minute on-demand webinar, where they’ll discuss:

  • How common it is for Customer Success teams to have renewal and expansion responsibilities
  • What’s involved with the renewal of subscription plans
  • What it takes to build an effective lead generation program with existing customers

Presented By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Phil Nanus

VP Research, Customer Success, TSIA

Steve Frost

VP Research, Expand Selling, TSIA

Publish Date: October 5, 2017