On Demand Webinar

What Every Customer Success Team Needs to Know about Renewal and Expansion

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Your Customer Success team can play a significant role in growing top line revenue for your company. Beyond driving adoption, there is additional value in renewing subscription plans and identifying opportunities to expand revenues from existing customers.

Listen to TSIA’s renewal and expansion experts on this 30-minute on-demand webinar, where they’ll discuss:

  • How common it is for Customer Success teams to have renewal and expansion responsibilities
  • What’s involved with the renewal of subscription plans
  • What it takes to build an effective lead generation program with existing customers


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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