In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

On Demand Webinar

What Every Customer Success Team Needs to Know about Renewal and Expansion

Your Customer Success team can play a significant role in growing top line revenue for your company. Beyond driving adoption, there is additional value in renewing subscription plans and identifying opportunities to expand revenues from existing customers.

Listen to TSIA’s renewal and expansion experts on this 30-minute on-demand webinar, where they’ll discuss:

  • How common it is for Customer Success teams to have renewal and expansion responsibilities
  • What’s involved with the renewal of subscription plans
  • What it takes to build an effective lead generation program with existing customers

Presented By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Phil Nanus

VP Research, Customer Success, TSIA

Steve Frost

VP Research, Expand Selling, TSIA

Publish Date: October 6, 2017