In order to ensure the success and retention of your customers with your technologies, you need to help them help themselves. Customer success begins and ends with users adopting your solutions. This means they use your solutions quickly, proficiently, and thoroughly. Achieving this goal requires more than just one touchpoint or tactic. During this webinar, we’ll share examples of how you can use a learning landscape platform to help your customers achieve success. A robust learning landscape helps users learn about the concepts of what they need and supports their performance on the job.
In this webinar, you’ll get tactics from Mal Poulin, Senior Director, Product Strategy for ANCILE, and John Ragsdale, VP Research, Technology and Social Research for TSIA, to help users initially manage the introduction and change to their operations, and then take the next steps to use your solutions early and actively, with minimal issues. At the end of this learning landscape rainbow is a satisfied customer that retains your solution and provides testimonials to new customers.
Register and reserve your spot today!
VP Research, Technology and Social Research, TSIA
Senior Director, Product Strategy, ANCILE
Publish Date: September 7, 2016
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.