On Demand Webinar

User Adoption to Drive Retention: Whose Responsibility Is It?

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Adoption and consumption of technology are critical elements on the path to customer business value, and also help to drive additional purchases down the road. User adoption is often considered the responsibility of a single organization -- whether it be education services, professional services, or support.

During this On-Demand webinar, ANCILE and TSIA will discuss why user adoption is an organization-wide responsibility and how every part your customer success team can contribute to and positively impact the success of user adoption initiatives across your products. We'll help you articulate the importance of user adoption and share recommendations to help you drive adoption and your business success.

Register for this insightful On-Demand webinar now!


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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