As tech companies evolve from delivering product-attached services to outcome-oriented services, the charter of service organizations must evolve. One of the key new responsibilities being assumed by service executives is Account Expansion. This means driving sales of not only services, but also products with existing customers--a radical departure from the longstanding charter of managing the renewal of annuity service contracts and plans.
To help members make this transition, TSIA has expanded the scope of its Service Revenue Generation discipline. Join Julia Stegman, VP of TSIA's Service Revenue Generation discipline, in this 30-minute On-Demand webinar where she will discuss:
Be sure to bring all of your questions on the new TSIA Service Revenue Generation discipline scope expansion. Register for this On-Demand webinar today.
Vice President of Research, Service Revenue Generation, TSIA
Publish Date: May 20, 2014
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.