A recent poll of TSIA members indicates that over 70% of technology companies are entering into Managed Services (MS). However, most companies don't know what they don't know about critical MS KPIs and practices and decisions are often made from highly subjective and sometimes emotional points of view.
In this July 2014 Managed Services Pulse session, TSIA's George Humphrey, Senior Director, Research, Managed Services will share the most current views on these critical points, and others, as we update you on how dozens of managed service providers are actually performing and which practices are driving the most compelling results.
You'll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology service businesses. Come prepared to discover, engage, and ask George, your burning question!
Senior Director, Research, Managed Services, TSIA
Publish Date: July 25, 2014
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