On Demand Webinar

TSIA Pulse Session - The State of Field Services: 2015

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What key field service trends and core capabilities does your organization need to embrace in order to succeed in 2015 and beyond?

Listen to Vele Galovski, TSIA's VP of Research, Field Services, as he shares his findings based on TSIA's benchmark data, including:

  • Service delivery channel optimization
  • Strategic implications of implementing smart, connected products
  • Expanded use of field service personnel in delivering optimization and outcome offers
  • Mobility and video technology as a productivity enabler
  • Talent management strategies to combat the upcoming war for talent
  • The growing importance of spare parts and logistics in an outcome-based world

You'll also learn how you can participate as a member of TSIA, the leading association focused on building and optimizing successful technology service business.


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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