There's been a lot of buzz around customer success since the TSIA inaugural benchmark survey in August 2014. Executives now have a baseline for which KPIs and practices are driving revenue growth, in addition to customer satisfaction.
Listen to Judith Platz, VP Research, Customer Success and Support, as she shares what's trending in customer success, including:
Come prepared to engage, learn and leverage this TSIA research insight. Register for this On-Demand today!
VP Research, Customer Success and Support Services, TSIA
Publish Date: February 20, 2015
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