There's been a lot of buzz around customer success since the TSIA inaugural benchmark survey in August 2014. Executives now have a baseline for which KPIs and practices are driving revenue growth, in addition to customer satisfaction.
Listen to Judith Platz, VP Research, Customer Success and Support, as she shares what's trending in customer success, including:
Come prepared to engage, learn and leverage this TSIA research insight. Register for this On-Demand today!
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.