On Demand Webinar

TSIA Industrial Equipment Webinar: The State of Services for Industrial Equipment Manufacturers 2017

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In industrial equipment, product attached services are not a solid anchor. Faced with declining revenues and margins for products and services, equipment manufacturers are looking for new ways to drive service revenues by leveraging opportunities through the Internet of Things (IoT).

Providing services like information and adoption services for smart, connected products is creating new challenges, especially for talent management and the implementation of new technologies. Service executives in the industrial equipment industry need to push strategic adoption to provide services that are decoupled from the product business.

Listen to Vele Galovski, TSIA’s VP of Research, Field Services, and Harald Kopp, Director of Research, Industrial Services as they share their findings based on TSIA’s research data and discuss which key service trends and core capabilities your organization needs to embrace to succeed in 2017 and beyond, including:

  • The TSIA Remote Services Continuum, a strategic framework to develop new services
  • Leveraging the value of data to create a Digital Value Chain
  • Strategic adoption and organizational alignment to create and deliver new services for smart, connected products
  • Tactics to protect margins by reducing costs through optimizing utilization of field services and support staff

Don’t miss this informative session – register today!

Presented By:

Vele Galovski

VP Research, Field Services, TSIA

Harald Kopp

Director of Research, Industrial Services, TSIA

Publish Date: April 5, 2017