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On Demand Webinar

Trends in Customer Success Compensation

TSIA has recently refreshed the most comprehensive global study in the industry on Customer Success compensation. We surveyed technology companies to understand the key roles that they were hiring, where they were finding these roles, and what incentive structures were established.

TSIA collected over 1,000 global data points on roles including Customer Success Managers, Renewals Representatives, Technical Account Managers, Customer Success Architects, and leadership roles including Director and VP levels.

Join TSIA's VP of Customer Success Research, Phil Nanus, for this 30-minute on-demand webinar where he will share some of the high-level findings from the 2019 Customer Success Compensation Study and answer the following questions:

  • Where companies source Customer Success Managers
  • Trends in variable compensation
  • Comparing how teams are incentivized vs. how they spend their time
Don't miss this opportunity to gain access to TSIA's insights into the latest customer success trends.


Presented By:

Phil Nanus

VP, Customer Success Research, TSIA

Publish Date: July 19, 2019