On Demand Webinar

Transform to a Profitable Subscription Business

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The tipping point has been hit. Revenue from subscription delivery models continues to outpace perpetual license revenue in terms of growth rates. However, the transition to recurring revenue and a subscription delivery model is not without challenges. Executing the change requires reinventing your business around customer success to deliver measurable business outcomes.

Listen to VP of technology and social research for the Technology Services Industry Association (TSIA), John Ragsdale and SVP of Strategy, Chad Lyne from ServiceSource as they discuss how to establish and grow a profitable subscription business.

You will learn how to:

  • Reinvent your business with an innovative subscription delivery model: from doing the right market research, to defining your service based solutions, outcomes and pricing
  • Align your business around the customer experience: by creating a winning customer engagement strategy that drives the right action by internal teams and channel partners
  • Utilize financial metrics that will drive profitability: by implementing key customer success metrics that facilitate continuous improvement

Register today!

Presented By:

John Ragsdale

VP Research, Technology and Social, TSIA

Chad Lyne

Sr. Vice President, Strategy and Corporate Development, ServiceSource

Publish Date: September 29, 2016