The expectations and requirements of Today's customer are more complex than ever before. Companies continue to refine and look for new ways to revolutionize Customer Engagement and empower their organizations to enhance customer loyalty, maximize revenue, reduce operational costs and mitigate risk.
In this 30 minute On-Demand webinar, You'll hear new TSIA data and learn best practices around such issues as:
Join TSIA's John Ragsdale and Verint Systems' Brian Koma, VP of Research, for this interactive session exploring the latest developments to help service organizations on this journey.
VP, Technology and Social Research, TSIA
VP, Research, Verint Systems
Publish Date: March 12, 2014
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.