On Demand Webinar

Tracking for Soft Skills in Project Management

Register to view the webinar

By supplying my contact information, I authorize TSIA and, if applicable, the sponsor(s) of this webinar, to contact me via email, phone, and postal mail about their products and services. Learn more or opt out.

Join us March 22, 2018

10:00 AM PT / 1:00 PM ET

There are varying degrees of resource management functionality available in professional services automation (PSA) tools today.

Table stakes criteria in resource management are:

  • Availability
  • Location
  • Demographic information
  • Project experience
  • Various vocational skills

But… what happens when there are nuances in client engagements that require special attention? Are there soft skills that should be accounted for when staffing projects?

Listen to this on-demand webinar on the significance of tracking soft skills when managing resources, and how Oracle NetSuite's PSA application, OpenAir, simplifies this process.

In OpenAir setup, you're able to create and upkeep different soft skill tags and characteristics.

Next, you can use the Resource Demand Request function which is an intelligent search engine that takes a resource booking request and recommends optimal resources.

It uses robust algorithms and calculates a matching score which enables you to pick the best person for each booking request.

 

Presented By:

John Ragsdale

Distinguished Vice President of Research, Service Technology, TSIA

Terry Melnik

Product Marketing Director, PSA, Oracle+NetSuite

Marlon Arevian

Principal Sales Consultant, Oracle+NetSuite

Publish Date: March 22, 2018