Recent research shows that, both internal and external customers are utilizing more communication channels and devices now than ever before. This mobile workforce, remote workers, consumerization, increased self-service, and emerging technologies all play a part in creating the demand for better ways to serve customers in users.
During this 30-minute on-demand webinar, John Ragsdale VP Research, Technology & Social for TSIA and Peter Zeinoun, Sr. Director Customer Engagement & Support Products at LogMeIn will discuss:
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.