Top support teams around the world have a not-so-secret weapon—video. By adding video to the post-sale customer experience, organizations are able to provide a personal touch and engage better with customers across their entire lifecycle.
When it comes to using video for support, companies turn to the expertise of Jesse Ariss of Vidyard and John Ragsdale of TSIA. For the first time ever, they will share publically the top questions they’ve received along with their answers and thoughts.
You’ll learn things like:
Distinguished Vice President of Research, Service Technology, TSIA
Senior Product Marketing Manager, Vidyard
Publish Date: May 3, 2018
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