On Demand Webinar

There's No Customer Engagement Without User Adoption

Register to view the webinar

By supplying my contact information, I authorize TSIA and, if applicable, the sponsor(s) of this webinar, to contact me via email, phone, and postal mail about their products and services. Learn more or opt out.

When your customers are engaged, your success is ensured. Engaged customers achieve business value faster and at higher levels, giving you opportunities to expand and upsell as well as renew year after year. Ensuring customer engagement, however, is a big job that touches many in your organization.

During this 30-minute On-Demand webinar, John Ragsdale, VP Research, Technology & Social with TSIA, will give you a picture of what an engaged customer looks like and how education services, professional services, and others in your organization impact this key indicator. Then, you'll hear from Mal Poulin of ANCILE as he outlines three tactics that drive user adoption and enablement -- vital to engaging your customers.

You'll come away with a clear picture of the strategies and methods to drive your engagement efforts.

Presented By:

John Ragsdale

VP Research, Technology and Social, TSIA

Mal Poulin

Senior Director, Corporate Strategy, ANCILE

Publish Date: February 25, 2016