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If your company provides remote services to customers to help them stand up and maintain access to your technology, this webinar is for you.
As the technology space continues to be disrupted, the changing business models have a huge impact on Support organizations. Traditional funding models for Support organizations are focused on solving yesterday’s problems, and the funding is insufficient to meet the future demands being placed on Support organizations. The pandemic has only served to accelerate the existing industry trends.
Join Vele Galovski, TSIA’s VP, Support and Field Services Research, as he shares his findings based on TSIA’s benchmark data and discusses which key support service trends and core capabilities your organization needs to embrace to succeed in 2021 and beyond.
Key topics will include:
VP, Support and Field Services Research, TSIA
Publish Date: March 31, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at 800-876-6511 or we can call you.