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On Demand Webinar

The State of Support Services 2020

Through TSIA’s daily analysis of industry and peer group benchmark data, changes and industry drivers, we have identified new and compelling ideas and focus areas to help your support organization achieve the highest measure of success in 2020.

During this fast-moving 45-minute on-demand webinar, TSIA’s VP, Support and Field Services Research, Vele Galovski, will draw on the most pressing support services industry topics and research learnings to answer critical questions, such as:

  • Which support services trends are driving growth and transformation in 2020?
  • What questions and key business challenges is support management wrestling with?
  • What new and emerging capabilities are going to be necessary to mature and develop support organizations in 2020?


Presented By:

Vele Galovski

VP, Support and Field Services Research, TSIA

Publish Date: March 10, 2020