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On Demand Webinar

The State of Support Services 2019

Through TSIA’s daily analysis of industry and peer group data, changes, and industry drivers, we have identified ideas to help your support organization be even more successful in 2019.

During this 30-minute on-demand webinar, TSIA’s VP Support Services Research, Judith Platz, will draw on the hottest support services industry topics and her research learnings to answer questions such as:

  • Which support services trends are driving growth and transformation in 2019?
  • What questions/challenges is support management wrestling with?
  • What new and emerging capabilities are going to be necessary in 2019?


Presented By:

Judith Platz

VP, Support Services Research, TSIA

Publish Date: February 15, 2019