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On Demand Webinar

The State of Managed Services 2019

As the undeniable trend towards XaaS in the industry continues, more and more companies are beginning to realize that managed services is more than just a service attached to a product sales motion. As companies begin their transformation towards offering their solutions through a subscription model they are beginning to understand that the “S” in XaaS stands for SERVICE. But exactly what kind of service capabilities are required and how does that affect the organization?

Join George Humphrey, Vice President of Research and Advisory for Managed Services, for this 45-minute webinar where he’ll discuss trends and metrics that dictate what lies ahead for managed service providers (MSPs) in 2019, including:

  • Economic engines evolving towards subscription and managed as-a-service models
  • The managed services offer continuum from monitoring to Managed XaaS
  • Critical practices and capabilities the organization needs to mast to drive profitable revenue growth


Presented By:


VP, Managed Services Research,

Publish Date: January 25, 2019