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On Demand Webinar

The State of Managed Services 2018


We keep beating this drum... but it’s still true! Managed services is the fastest growing service line in the technology services industry, as solutions providers shift toward the subscription economy.

Join George Humphrey and Jeff Connolly, TSIA’s research experts in managed services, for this 45-minute webinar where they’ll discuss trends and metrics that dictate what lies ahead for managed service providers (MSPs) in 2018, including:

  1. Key indicators the tech industry is evolving towards managed and “as-a-service”
  2. The trend toward standardization and the impact on KPIs
  3. The trend toward organizational specialization
  4. The need to expand critical service capabilities

Register even if you can’t attend, and we’ll send you the recorded presentation. In addition, registrants will receive a copy of TSIA’s State of Managed Services 2018 research report.


Presented By:

George Humphrey

VP Research, Managed Services, TSIA

Jeff Connolly

Senior Director Research, Managed Services, TSIA

Publish Date: January 26, 2018