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If your company has equipment on customer premise that you service, this “State of Field Services” webinar is for you.
For the last nine years, we have called out the significant implications of an ongoing business model disruption for the field service organizations of equipment manufacturers in every industry. However, in 2020 the underlying digital transformation accelerated. Was the catalyst the CEO’s of equipment manufacturers, investors, customers? No. It was the COVID pandemic.
Join Vele Galovski, TSIA’s VP, Support and Field Services Research, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2021 and beyond, including:
Vele Galovski, VP, Support and Field Services Research, TSIA
Publish Date: February 18, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.