Original equipment manufacturers (OEM’s) are struggling with profitable revenue growth. The traditional business model that was based on “Make, Sell, Ship + Attached Service” is under duress. With daily customer interfaces, field service organizations are playing a key role in the OEM business model transformation.
Join Vele Galovski, TSIA’s VP of Research, Field Services, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2018 and beyond, including:
Don’t miss this informative session – register today!
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VP Research, Field Services, TSIA
Publish Date: February 23, 2018
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