Faced with declining product revenues, hardware manufacturers are looking for new ways to drive service revenue and reduce total service delivery costs. Field service organizations are playing a key role in the delivery of new, differentiated service offers and leveraging their trusted advisor status to drive account expansion and renewals. Listen to Vele Galovski, TSIA’s VP of Research, Field Services, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2017 and beyond, including:
Don’t miss this informative session – register today!.
VP Research, Field Services, TSIA
Publish Date: February 24, 2017
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