On Demand Webinar

The State of Field Services 2017

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Faced with declining product revenues, hardware manufacturers are looking for new ways to drive service revenue and reduce total service delivery costs. Field service organizations are playing a key role in the delivery of new, differentiated service offers and leveraging their trusted advisor status to drive account expansion and renewals.    

Listen to Vele Galovski, TSIA’s VP of Research, Field Services, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2017 and beyond, including:

  • The impact of new field service offers on your organization
  • Why being the low-cost provider never goes out of style
  • Organizational alignment and convergence: what does field service want to be when it grows up?
  • Automation and why it’s critical to boosting productivity and increasing revenue
  • Talent management strategies to drive adoption, expansion, and renewals

Don’t miss this informative session – register today!.

Presented By:

Vele Galovski

VP Research, Field Services, TSIA

Publish Date: February 24, 2017