Faced with declining product revenues, hardware manufacturers are looking for new ways to drive service revenue and reduce total service delivery costs. Field service organizations are playing a key role in the delivery of new, differentiated service offers and leveraging their trusted advisor status to drive account expansion and renewals. Listen to Vele Galovski, TSIA’s VP of Research, Field Services, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2017 and beyond, including:
Don’t miss this informative session – register today!.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.