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On Demand Webinar

The State of Education Services 2022

 

Customer training is increasingly viewed as an enabler of product adoption. Additionally, training is also a facilitator in driving customer value. It is this adoption/value intersection, which is increasingly a focal point for education organizations.

During this 45-minute webinar, we will discuss what trends TSIA data and research reveal relative to the role customer training organizations play in this critical intersection and why this matters, at a corporate level.

Key takeaways will include:

  • The changing landscape of corporate profitability
  • Three focus areas for evaluating product adoption, post-training
  • Key practices to accelerate time to value

If your education charter is to drive product adoption, or customer value, or both, join me to learn more about critical best practices associated with managing the adoption/value intersection and how those practices help the customer education organization, and ultimately the company, to thrive.

 

Presented By:

Maria Manning-Chapman

Distinguished VP, Education Services Research, TSIA

Publish Date: April 13, 2022