The State of Education Services 2020

As companies continue their migration to XaaS business models, education services organizations continue to be impacted. What TSIA tends to see is that, mentally, everyone says “yeah, we’re XaaS, there are new rules,” but physically, the practices adhered to rely on old playbooks and old capabilities.

In this 45-minute webinar, Maria Manning-Chapman, Vice President, Education Services Research, will discuss the education services paradox and how new capabilities and new playbooks are necessary to help mitigate.

Using common adages to illustrate these points, four key education services capabilities will be covered in this webinar:

• Leveraging all roads to Rome, or how to land education in an account.
• What driving consumption, a horse and a trough have in common.
• Why Mark Twain would love instructor-led training.
• What Vince Lombardi would say about subscription renewals.