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On Demand Webinar

The State of Customer Training 2019

As companies continue to migrate to XaaS business models, what are the implications for education services organizations? Is it business as usual or are more changes on the horizon? This webinar will discuss current trends impacting education services organizations and will identify new capabilities to add, and strategies to consider, for education organizations to remain successful.

During this 30-minute on-demand webinar, we’ll cover these topics, and more:

  • The education services business model: Money talks.
  • Micro-content: An integrated content strategy.
  • Offer development: Breaking the mold.
Don’t let your education organization get stuck in a quagmire. Learn what you can do to keep moving forward in an ever-changing business landscape.


Presented By:

Maria Manning-Chapman

VP, Educational Services Research, TSIA,

Publish Date: March 8, 2019