Customer Success organizations continue to grow at record speed. But how can those organizations impact company growth and optimize cost?
In this 45-minute webinar, Phil Nanus, TSIA’s VP, Customer Success Research, will talk about the latest customer success research and trends to help answer important questions like:
- What are the top customer success trends in 2020?
- What are the critical capabilities that will have an impact on metrics that matter?
- How are companies scaling their organizations now and in the future?