On Demand Webinar

The State of Customer Success 2018

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Customer Success organizations continue to grow at record speed. But how can those organizations impact company growth and optimize cost?

Listen to Phil Nanus, TSIA’s VP Research, Customer Success, as he talks about the latest research and trends to help answer important questions like:

  • Are customer success organizations having an impact on metrics that matter?
  • What investments should we make to help scale our customer success teams?
  • What are the trends we are seeing in org structure and compensation?
Don't miss this opportunity to gain access to TSIA's insights into the latest customer success trends.


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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