In this session, John Ragsdale, vice president of Technology Research for TSIA, and Adrian Speyer, head of Community for Vanilla Forums, will answer the burning questions of B2B companies looking to build a successful support community.
Their talk will include research that looks at how top companies are using community, and the secrets of successful companies that make it work. At the end of the presentation you will leave with the knowledge to supercharge your community and the information you need to get your community project going.
Topics covered include:
Distinguished VP, Technology Research, TSIA
Head of Community, Vanilla Forums
Publish Date: September 10, 2019
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