There is increasing pressure in many organizations for services to operate a predictable, profitable business – to quickly address incoming demand and reduce backlog, protect margins, and accelerate cash flow. More and more, this will be how technology businesses survive and thrive – shifting from thinking about managing projects to thinking about managing a scalable project-based business.
In this 45-minute webinar, Kimble CEO for International, Sarah Edwards, will explore how businesses are building strategies and using technology to better anticipate requirements to avoid:
- Project delays
- Customer escalations
- Burnout
- Services becoming a bottleneck on organizational success
The webinar will also include a panel of leaders from Kimble customers including Hitachi's Senior Director of Business Intelligence, AJ Keval, and Esri's Business Manager of Professional Services, Kevin Ochs. Moderated by John Ragsdale, Distinguished VP, Technology Research, TSIA, the panelists will discuss what predictability means to the success of their businesses and what they’re doing to drive predictability.