In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

On Demand Webinar

The Power of Artificial Intelligence in Support Services

Artificial Intelligence (AI) has the potential to be one of the most disruptive and compelling technical capabilities to be unleashed on the tech industry in recent memory. However, the AI hype cycle is in the midst of “inflated expectations”, creating a gap between the potential of new AI capabilities and the reality of how technology companies are applying AI capabilities today.

Join TSIA’s Vele Galovski, VP Support and Field Services, for an interactive 45-minute webinar, where we’ll help you cut through the hype as it applies to support services, and address some of the most pressing questions the support services industry is facing today, including:

  • How can organizations use AI and machine learning to help scale support organizations?
  • What are the AI capabilities every support organization needs to have?
  • What are the current, near term, and future examples of AI capabilities in action?

We’re looking forward to seeing you there!

 

Presented By:

Vele Galovski

VP, Support and Field Services, TSIA

Publish Date: September 20, 2023