On Demand Webinar

The Key to Employee Retention in the Age of Services

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Join us November 8, 2018

10:00 AM PT / 1:00 PM ET

Rivalling the tech boom of the 1990s, today’s talent war has technology companies competing more aggressively than ever to attract and retain talent. In fact, only 12% of TSIA members say traditional programs for hiring and training are as effective as they were in years past. Additionally, 53% of TSIA’s professional services members say that employee attrition has risen over the last 1 to 2 years. Talent is the backbone of every strong business, so how will companies succeed in this new climate?

In this webinar, you will learn:

  • How your PSA solution can help improve employee retention (beyond your services business).
  • How to introduce new staff resources to avoid overworking experienced consultants.
  • How to help resources easily hit their utilization targets.
  • How to leverage PSA to drive KPI-based incentive programs.

 

Presented By:

John Ragsdale

Distinguished VP, Service Technology Research, TSIA

Austin Rohr

Product Strategy Manager, FinancialForce

Phil Davitt

Regional Vice President of Service, UK and Europe, NewVoiceMedia

Publish Date: November 8, 2018