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The value proposition of Managed Services has been built on the back of transferring risk and complexity to trusted third party providers. In these frenetic times, how are Managed Services providers performing against that promise? How are they adapting and succeeding? How is customer demand changing and evolving? What are the core capabilities that effective Managed Services providers rely on to not only survive, but thrive, during this crisis?
Join Jeff Connolly, TSIA’s Senior Director of Research for Managed Services, will answer these important questions, and provide specific guidance and recommendations to Managed Services leaders during these challenging times. Jeff will also provide some of the latest data from TSIA’s Rapid Research Response initiative.
Senior Director, Managed Services Research, TSIA
Publish Date: April 30, 2020
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