On Demand Webinar

Support Services Pulse Session: The State of Support Services 2016

Register to view the webinar

By supplying my contact information, I authorize TSIA to contact me via email, phone, and postal mail about its products and services. Learn more or opt out.

Support Services organizations continue to receive incredible pressure to reduce the cost of delivering support. This pressure, along with the push to deliver Outcome-Based Support, is forcing a certain amount of experimentation on how to reinvent Support Services organizations.

Listen to TSIA's Vice President of Customer Success and Support, Judith Platz, for a 30-minute On-Demand webinar where she will share current support services industry topics and answer the following questions:

  • What's trending in Support Services for 2016?
  • How are Support Services organizations changing to meet heightened customer expectations?
  • How are Support Services executives adapting to meet new challenges?
  • What new strategies need to be considered to build a Support Services organization enabled to deliver Customer Outcomes?

Don't miss this opportunity to gain access to TSIA's insights into the latest support services trends!

Presented By:

Judith Platz

VP Research, Customer Success & Support Services, TSIA

Publish Date: February 19, 2016